Support channels
Email: hello@thewestonsociety.com
Organizer help: events@thewestonsociety.com
Hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time
Contact
Reach the team when something needs a human answer.
Need help with tickets, account access, or an upcoming night out? Reach the Weston Society team here and we will point you in the right direction.
General support
Use the support inbox for ticket delivery issues, login problems, duplicate orders, refund questions, or anything that prevents an attendee from accessing an event they purchased.
Include the order email address, event name, and any error message shown on screen. That shortens the handoff and reduces back-and-forth.
Organizer requests
Organizers can use the organizer help channel for event setup questions, payout issues, attendee list concerns, or support during live check-in windows.
For account access, the login flow remains the first step before a manual escalation.